The Next Evolution in Travel Insurance
Ultra + CFYR (C-FIRE) is an industry-first in the Australian market, pairing unmatched flexibility with the same award-winning cover that has already earned Go Insurance a swag of insurance awards and a 4.7⭐rating from over 1,400 genuine reviews.
This is more than insurance. It's freedom, flexibility and peace of mind delivered exclusively through our trusted distributors. It’s a product travellers simply can’t get anywhere else.
Why this matters right now
Entry requirements change. Rules shift. Travel plans don’t always unravel because of an emergency.
Ultra + CFYR was built for those grey-area moments where travellers want options, not surprises.
For agents, it’s a powerful way to explain how flexibility can sit alongside traditional cover, without stepping outside general information boundaries.
CFYR rules at a glance
Travel doesn’t always unravel because of an emergency. Sometimes it’s life, timing, paperwork, or a curveball you didn’t see coming.
CFYR adds flexibility where traditional cancellation cover stops. It gives eligible travellers more control when plans change for reasons that matter to them.
Think of CFYR as the safety net for the “what ifs”.
Want more of the nitty gritty?
Click here to read on below, or select a button to dive deeper.
What CFYR does
Allows eligible travellers to cancel their entire trip for personal reasons not usually covered under standard cancellation
Pays up to 75% of prepaid, non-refundable costs, capped at $50,000 per policy
Timing matters
CFYR must be added within 3 days of the first trip deposit
CFYR cover ends 48 hours before departure
Applies to the whole trip only, not partial cancellations
Limits to know
The $50,000 cap is per policy (per trip), not per person. It isn’t designed to be split across multiple policies for the same trip.
Travellers should still insure the full trip value under standard cancellation. If standard cancellation applies, it’s assessed first
CFYR isn’t for every traveller. It’s most relevant when uncertainty is already part of the conversation.
You might choose to explain CFYR when a traveller mentions things like:
“We’re not 100% sure yet, but we need to book now”
“There’s a chance plans could change”
“We’re waiting on visas, documents, or approvals”
“It’s a big trip booked a long way out”
“There’s something at home we’re keeping an eye on”
When those cues come up, keep the explanation factual and neutral. For example:
“There’s an optional benefit available with Go Ultra called Cancel For Your Reason. It doesn’t replace standard cancellation cover, but it can add flexibility if plans change for personal reasons that aren’t usually covered.”
This helps travellers understand their options, without you recommending or advising.
When CFYR won’t apply
The trip has already started
Only part of the trip is cancelled
The reason is covered under standard cancellation benefits
The cancellation relates to provider failure (for example, an airline or accommodation provider not honouring a booking)
Claim essentials
Evidence the entire trip was cancelled
Confirmation of refunds or credits from providers
Documentation showing non-refundable costs
Provider credits must be used where possible. CFYR generally won’t pay that portion unless the credit can’t be used within its validity period
For full terms, conditions, limits and exclusions, always refer to the Ultra Product Disclosure Statement / Policy Wording and Certificate of Insurance.